Terms of service
Terms and Conditions
Last Updated 16.10.2024
Welcome to Vindigni! These Terms and Conditions ("Terms") govern your use of our website [Vindigni.com.au] and the purchase of products from our online store. By accessing or using our site, you agree to be bound by these Terms. If you do not agree, please refrain from using our site.
1. Acceptance of Terms
By using our website, you affirm that you are at least 18 years of age or accessing the site with the consent of a parent or guardian. If you are under 18, you must have permission from a parent or guardian to use this site.
2. Definitions
- "You" or "Customer" refers to the individual accessing our website and/or purchasing products from us.
- "We," "Us," or "Our" refers to Vindigni.
- "Products" refers to the clothing and accessories available for sale on our website.
3. Products and Services
- 3.1 Description and Availability
We make every effort to ensure that our product descriptions, images, and pricing are accurate. However, we do not guarantee that all information is error-free. In the event of a pricing error, we reserve the right to cancel or refuse any orders placed at an incorrect price.
- 3.2 Product Colors and Representation
We strive to display products as accurately as possible. However, the color you see may depend on your device. We cannot guarantee that your device's display will be accurate.
4. Orders and Payment
- 4.1 Order Placement
When you place an order, you are offering to purchase a product and agree to pay the total price specified, including shipping and taxes.
- 4.2 Payment Methods
We accept a variety of payment methods, including credit cards (Visa, Mastercard), PayPal. Payment must be received in full before we process your order.
- 4.3 Order Confirmation
You will receive an email confirmation after placing your order. This confirmation does not constitute acceptance of your order. We reserve the right to refuse or cancel any order at any time.
5. Shipping and Delivery
- 5.1 Shipping Policy
We offer shipping to all locations within Australia. We aim to process and dispatch orders within 1-3 business days.
- 5.2 Delivery Times
Estimated delivery times vary based on your location and the shipping method selected. While we strive to meet these estimates, delays may occur due to unforeseen circumstances.
- 5.3 Risk of Loss
Title and risk of loss for products pass to you upon delivery to the address you provided.
6. Returns and Refunds
- 6.1 Return Policy
We accept returns within 14 days of receipt if items are unworn, unwashed, and in original packaging with all tags attached. (please review ‘Return and Refund Policy’).
- 6.2 Return Process
To initiate a return, please contact our customer service team at teresa@vindigni.com.au We will provide instructions for returning the item.
- 6.3 Refunds
Refunds will be processed using the original payment method after the returned items are received and inspected. Please allow 5-10 business days for the refund to reflect in your account.
- 6.4 Exchanges
We currently do not offer direct exchanges. If you wish to exchange an item, please return the original item and place a new order.
7. Intellectual Property
All content on our website, including but not limited to text, images, logos, and design, is the intellectual property of Vindigni and is protected by copyright and trademark laws. Unauthorized use of any content is prohibited.
8. User Accounts
- 8.1 Account Creation
You may create an account to facilitate your shopping experience. You are responsible for maintaining the confidentiality of your account information and for all activities under your account.
- 8.2 Account Security
You must notify us immediately of any unauthorized use of your account or any other breach of security.
9. Limitation of Liability
To the fullest extent permitted by law, Vindigni shall not be liable for any indirect, incidental, or consequential damages arising from your use of our website or products purchased, including but not limited to loss of profits, data, or other intangible losses.
10. Governing Law
These Terms are governed by the laws of the State of Victoria, Australia. Any disputes arising from these Terms will be resolved in the courts of Victoria.
11. Changes to Terms
We reserve the right to modify these Terms at any time. Changes will take effect immediately upon posting on our website. Your continued use of the site after changes have been made constitutes your acceptance of the new Terms.
12. Contact Us
For any questions or concerns regarding these Terms and Conditions, please contact us at:
Email: teresa@vindigni.com.au
Thank you for choosing Vindigni. Happy shopping!